All our products are non-exchangeable and non-returnable  unless damaged in transit. To replace damaged items, write to us at sales@dgardnaturals.com within 48 hours of receiving the product and we will guide you. Kindly attach your order invoice and a picture of the damaged product.

Once an item is received in our warehouse, it undergoes a product inspection which takes about 2 days. Typically, the refunds are initiated within 2 days after product inspection. The receipt of the refund would depend on the source of payment chosen by you. The refund would be processed to the source account used to make the payment. The refund credited usually takes 7 working days to reflect in your account.